Returns and Refunds
Learn how to start a return, request a refund, or exchange an item. Our step-by-step guides make it easy to understand Seido Knives’ return policy and refund process.
What is covered under Seido's warranty?
Seido Knives' Limited Lifetime Guarantee covers manufacturing defects but is non-transferable and does not cover normal signs of wear, rust, damage, breakage, or issues resulting from improper use or maintenance. It's only valid for Seido knives, and
Do you offer refunds or exchanges?
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be unused, in their original condition and packaging, and accompanied by a receipt or proof of purchase. Please note that sale items,
What is Seido Knives’ return policy?
We want you to be completely satisfied with your Seido Knives purchase. If you are not, we offer a 30-day return policy from the date you receive your order. To be eligible for a return:. Your item must be unused, in its original packaging, and in th
How do I start a return?
To initiate a return, please contact our support team at [email protected] within 30 days of receiving your order.Our team will guide you through the return process and issue a Return Merchandise Authorization (RMA) number. Items sent without a
What is Seido Knives’ refund policy?
Seido Knives offers a 30-day refund policy. If you are not fully satisfied with your purchase, you may return the product for a refund once it has been inspected and approved. Once your return is received, it will be examined within seven business da
Are there any fees for returning an item?
In most cases, customers are responsible for the cost of return shipping. A restocking fee may also apply to cover the labor involved in receiving, inspecting, and restocking your returned item. The exact fee will be determined based on the condition